Do you ship Australia-wide, and how much is shipping?

Yes. We ship Australia-wide with Australia Post, offering Standard and Express options. Shipping is calculated at checkout based on your address and the size of your order, so you always see the exact cost before you pay.

Frequently Asked Questions

Q: Who is Detail Foundry?

We are an Adelaide-based car detailing supply store built for people who actually use the gear: mobile detailers, small detailing businesses, and car enthusiasts.

Q: How fast do you dispatch orders?

Orders are usually packed within 1 business day from Adelaide, South Australia. Orders placed on weekends or public holidays are processed the next business day, and every order ships with tracking.

Q: What is your returns policy?

We have a 30-day return policy. For change-of-mind returns, items need to be unused, in the condition you received them, and in their original packaging where possible. Full details are in our refund policy.

Q: Do you supply detailing businesses and trade or bulk orders?

Yes. If you are a mobile detailer, detailing business, or small business looking to order multiple products, contact us with the products you are interested in and the quantities you need.

Answers to the questions we get asked most. Can't find what you need? Contact us and we'll help you directly.

Shipping

How much is shipping?

Shipping is calculated at checkout based on your address and the size of your order. We offer Standard and Express options Australia-wide, shipped with Australia Post and managed through ReadyToShip. You'll always see the exact cost before you pay.

How fast do you dispatch?

Orders are usually packed within 1 business day from Adelaide, South Australia. Orders placed on weekends or public holidays are processed the next business day.

Is my order tracked?

Yes — every order ships with tracking. You'll receive your tracking details as soon as your order is dispatched.

How long will delivery take?

It depends on where you are. Delivery estimates are shown at checkout. Express is usually faster than Standard, but delivery times are estimates and can't be guaranteed once a parcel is with the carrier.

Do you offer local pickup in Adelaide?

Local pickup and same-day Adelaide delivery are not currently active unless shown at checkout or announced on the website. We're Adelaide-based, so this is something we'd like to offer as we grow.

Returns & Issues

What's your returns policy?

We have a 30-day return policy — you have 30 days after receiving your order to request a return. For change-of-mind returns, items need to be unused, in the condition you received them, and in their original packaging where possible. Full details are in our refund policy.

My order arrived damaged or something's wrong. What do I do?

Inspect your order when it arrives, and if anything is damaged, faulty, or incorrect, contact us as soon as possible with your order number. Depending on the situation we'll sort out a replacement, refund, repair, or another suitable fix.

Products

What does "Coming Soon" mean?

Coming Soon products are lines we've committed to stocking that haven't landed in our Adelaide warehouse yet. They can't be ordered until they arrive. Join our newsletter (in the footer below) for restock and new-arrival alerts.

Where can I find safety information for chemicals?

Chemical products have a Safety Data Sheet (SDS) section on their product page — open the "Safety Data Sheet / SDS" tab under the product description. Always read the label and SDS before use, and follow the manufacturer's directions.

How do I choose the right product?

Every product page explains what the product is for, how to use it, and what it works best on — written from real detailing use, not marketing fluff. Still not sure? Ask us — telling customers exactly what they need (and what they don't) is the whole point of Detail Foundry.

Trade & Bulk

Do you supply detailing businesses?

Yes. If you're a mobile detailer, detailing business, or small business looking to order multiple products, contact us with the products you're interested in and the quantities you need.

About Us

Where can I buy car detailing supplies in Adelaide or Australia?

Detail Foundry is an online car detailing supplies store based in Adelaide, South Australia. You can order online at detailfoundry.com.au and we ship Australia-wide with tracked Australia Post delivery. We're online-only for now, with no walk-in storefront or local pickup yet — though it's something we'd like to offer as we grow.

What brands of car detailing products do you stock?

Alongside our own Detail Foundry house-brand range, we carry trusted detailing brands including P&S, Gtechniq, The Rag Company, Lake Country, Optimum, 3D, Maxshine and IK — with more landing as the range grows.

Who is Detail Foundry?

We're an Adelaide-based car detailing supply store built for people who actually use the gear — mobile detailers, small detailing businesses, and car enthusiasts. Read more about us here.