Shipping policy

Shipping Policy

At Detail Foundry, we aim to pack and dispatch orders as quickly as possible.

Dispatch Times

All orders are dispatched within 1–3 business days after payment has been received.

Orders are processed on business days only. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Carrier

We ship orders within Australia using Australia Post, managed through ReadyToShip for reliable fulfilment and tracking.

Shipping Options

We offer Standard Shipping and Express Shipping options at checkout.

Shipping rates and delivery estimates will be shown at checkout before payment is completed.

Tracking

Tracking is provided for all shipped orders.

Once your order has been dispatched, you will receive tracking details so you can follow your delivery.

Delivery Times

Delivery times may vary depending on your location, Australia Post delivery schedules, public holidays, weather, or delays outside our control.

Express Shipping may be faster than Standard Shipping, but delivery times are still estimates and cannot be guaranteed.

Incorrect Shipping Details

Please make sure your shipping address is correct before placing your order.

Detail Foundry is not responsible for delays, lost parcels, or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

Damaged or Missing Orders

If your order arrives damaged, or if you believe your parcel is missing, please contact us as soon as possible with your order number and tracking details so we can help investigate.